What Is a Target Operating Model—and Why Does It Matter?
A practical view of how target operating models connect business objectives, capabilities, processes and delivery choices.
Read perspectiveINSIGHTS
Perspectives on transformation, operating models, service delivery and the future of business operations.
Useful point-of-view content from SAX Business Services.
INSIGHTS
The Five Dimensions of Successful Business Transformation
People, process, technology, data and governance provide a practical lens for connecting strategy with execution.
Read perspectiveBuilding an Effective Vendor Governance Model
A practical framework for accountability, service performance, decisions and provider relationships.
Read perspectiveFrom Shared Services to Global Business Services
How organizations can evolve service-delivery models around scale, capability and business value.
Read perspectiveWhy Transformation Programs Struggle Between Strategy and Execution
Common operating dependencies that can prevent good strategy from becoming sustainable execution.
Read perspectiveThe Role of AI in Modern Business Operations
Where automation, data and AI can have an operating purpose rather than becoming technology for technology’s sake.
Read perspectiveWhat Makes a Managed Services Model Successful?
The operating, governance and performance choices that shape sustainable service-delivery models.
Read perspectiveTurning Transformation Roadmaps Into Measurable Results
Connecting initiatives, owners, milestones, dependencies and outcomes to keep transformation moving.
Read perspectiveNEXT MOVE
Talk to SAXDiscuss a transformation question with SAX
Whether you are redesigning an operating model, transforming a function, evaluating service-delivery options or building a transformation roadmap, we would welcome the conversation.